Privacy Policy
This Privacy Policy describes how Galli Bites Cafe collects, uses, and discloses your personal information when you visit or use our online platform.
Information We Collect
We collect personal information from you when you interact with our site or services. This may include:
- Contact Information: Such as your name, delivery address, and phone number when you place an order.
- Payment Information: Details necessary to process transactions, though sensitive payment information is typically handled by third-party payment processors.
- Order Details: Information about the food and beverage items you order, transaction history.
- Usage Information: Details about how you access and use our site, including your IP address, browser type, operating system, and browsing behaviour.
- Communication Information: Records of your correspondence with us, such as inquiries or feedback.
How We Collect Information
We collect information you provide directly to us, such as when you create an account, place an order, contact us, or sign up for communications. We also automatically collect certain information about your device and how you interact with our online platform through technologies like cookies and web beacons.
How We Use Your Information
We use the information we collect to:
- Provide and manage our services, including processing orders, managing deliveries or pickups, and handling payments.
- Communicate with you about your orders, services, or inquiries.
- Improve our services, website functionality, and customer experience.
- Send you promotional materials, offers, and updates about Galli Bites Cafe, where permitted by law and your preferences.
- Ensure the security and integrity of our online platform and prevent fraud.
- Comply with legal obligations and enforce our terms and conditions.
Data Sharing and Disclosure
We may share your personal information with third parties to help us provide our services. This includes:
- Service Providers: Companies that perform services on our behalf, such as payment processing, order fulfillment, data analysis, marketing assistance, and customer service. These providers are required to protect your information.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request; to enforce our policies; or to protect the rights, property, or safety of Galli Bites Cafe, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your personal data under certain conditions.
- The right to restrict the processing of your data.
- The right to object to the processing of your data, particularly for direct marketing purposes.
- The right to data portability, allowing you to receive your data in a structured, commonly used format.
To exercise these rights, please contact us using the physical address provided below. We may need to verify your identity before fulfilling your request.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to function effectively, improve user experience, analyze site usage, and for marketing purposes. You can control cookies through your browser settings, but disabling them may affect the functionality of our site.
Children's Privacy
Our online platform is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our site, and the revised policy will be effective when posted.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, you may contact us by postal mail at:
Galli Bites Cafe
Building 23
Linking Road
Bandra West
Mumbai, Maharashtra, 400050
India